frequently asked Questions
Guaranteed financing?! Sounds too good to be true...
Yes, it's true! KEVIN APPROVES EVERYONE! Thanks to Sabie Finance, the in-house financing company of Kevin Jewelers, we can approve everybody who walks into a Kevin Jewelers store! We understand that everybody’s credit situation is unique and we’ve responded to that by offering customized financing options to fit just about any credit scenario.
Our GUARANTEED FINANCING offer is IN-STORE ONLY (O.A.C), so please visit us today to see what we can do for you! Please click here to find the location nearest you!
How can I make a payment?
To make a payment, please use 1 of the 3 following options:
- Walk your payment into any Kevin Jewelers store (Click here to find the location nearest you)
OR
- Mail in your payment to:
Sabie Finance
550 S Hill St #1150
Los Angeles, CA 90013
OR
- Call us at (661) 259-0071.
There is a fee for payments made over the phone.
To make a payment on a past due account, our team is able to assist you Monday through Friday from 9:00 AM PST - 7:00 PM PST and Saturday from 10:00 AM PST - 7:00 PM PST. We are closed on Sunday.
For all other payments and finance-related inquiries, our team is able to assist you Monday through Friday from 9:00 AM PST - 4:00 PM PST.
If your call is regarding a purchase or experience at a Kevin Jewelers location, please email CS@kevinjewelers.com. Please note our Sabie Finance team does not have access to Kevin Jewelers store information, and they will direct you to email cs@kevinjewelers.com as well.
We are working on a new and improved online payment option. We appreciate your patience.☺
Do I have a grace period?
Yes! We understand life happens and a payment may not be exactly on time, so we provide a grace period of nine (9) days from the due date of a payment. For example, if your due date is on the 1st of the month, then your payment must be received by 6pm PST on the 10th of the month in order to avoid a late fee.
Which credit bureau do you report to?
Sabie Finance reports to Experian.
I recently changed my name. How can I update my name on my account?
Please provide a copy of any 1 of the 3 following items:
Court name change documents
OR
Marriage certificate
OR
ID or Driver’s License with your new name that matches the ID/Driver’s License number you used when opening your Sabie Finance account.
Please provide us with a copy of your documentation by visiting your local Kevin Jewelers or directly sending a copy to us via email, fax, or mail.
How do I update my phone number or address?
Please either visit your local Kevin Jewelers or directly call, email, fax, or mail the changes to Sabie Finance.
What is Payment Protection Insurance?
Payment Protection Insurance (PPI) is a convenient and economical way to protect your account and financed purchases. You will have peace of mind and be able to rest assured knowing that your credit rating will remain in good standing in the event that you are unable to make your monthly payment for any of the covered reasons. PPI will also pay off the remaining balance on your account in the event of death within the policy maximum. There are no physical or health questions needed to answer in order to be enrolled. Full disclosures are available by request. Please contact us, and we can send you an information pamphlet.
How is Sabie Finance related to Kevin Jewelers?
Sabie Finance is a jewelry financing company that works exclusively with Kevin Jewelers. We are the in-house financing company of Kevin Jewelers. Established in 1998, Sabie Finance was created to serve Kevin Jewelers customers by guaranteeing financing for any customer in any Kevin Jewelers location!
contact us!
Didn't find the answer to your question in our Frequently Asked Questions? No problem!
Please email or call us! We'd be happy to assist you.
Please note that if you are reaching out regarding a purchase or experience at a Kevin Jewelers location, please email CS@kevinjewelers.com, and the Kevin Jewelers Customer Support Team will be able to assist you. Please note, our Sabie Finance team does not have access to Kevin Jewelers store information, and they will direct you to email cs@kevinjewelers.com as well.
CUSTOMER SUPPORT HOURS
Mon-Fri 9:00 am – 4:00 pm PST
PAYMENT ON PAST DUE ACCOUNT HOURS
Mon-Fri 9:00 am – 7:00 pm PST
Sat 10:00 am - 7:00 pm PST
CUSTOMER CARE EMAIL
cc@sabiefinance.com
PHONE
(661) 259 - 0071
MAILING ADDRESS
Sabie Finance
550 S Hill St #1150
Los Angeles, CA 90013